Frequently Asked Questions
Everything you need to know about your Biodermis shopping experience.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your body or a similar garment you already own for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination but generally range from 7-14 business days.
Are your materials sustainably sourced?
At Biodermis, we prioritize eco-friendly textiles including organic cotton, recycled polyester, and Tencel. You can find specific fabric compositions on each individual product description.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments via Klarna and Afterpay.
How should I care for my Biodermis garments?
To ensure longevity, we recommend washing most items in cold water on a gentle cycle and laying them flat to dry. Specific care instructions are located on the inner seam label of every piece.